Contact Us
Questions, feedback, bug reports, or partnership ideas? We read every message. Pick the channel that fits best below.
For general inquiries, account issues, refunds, or press:
Typical response time: 1–3 business days.
🎧 BinauralPure Pro & Billing
For subscription, billing, or refund requests, please include your account email and, if available, your order ID. See our refund policy for details.
🤝 Partnerships & Affiliates
Are you a brand, course creator, or affiliate network interested in working with BinauralPure? Tell us about your product and how it fits a wellness & sound-therapy audience.
Email admin@binauralpure.com with the subject line "Partnership".
🐛 Bug Reports & Feature Requests
Found a bug in the generator or have an idea to make BinauralPure better? Please describe what happened, the device/browser you were using, and any steps to reproduce it.
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Important: BinauralPure is a wellness tool and does not provide medical or mental-health advice. For health concerns, please consult a qualified professional — see our Medical Disclaimer.